Arise Giftware

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Shipping & Returns

All goods are thoroughly examined before packaging to ensure they are sent in A1 condition. Whilst we accept no responsibility for parcels lost or damaged within the postal system please notify us if your parcel doesnt arrive or arrives damaged and we will look into it for you.

If your goods arrive broken, Australia Post will request to view them before any claims can be made.We highly recommend you use Registered Post if you are concerned about lost or damaged parcels.

Registered post includes insurance to the value of $100.00.

Cancellations

To cancel an order, please contact our customer service department immediately.

Unfortunately, we are unable to accept cancellations for products that have already been shipped.